Privacy Policy
Last updated: November 1, 2026
This policy explains what personal data N&N Solutions BV ("we") collects when you visit our websites or buy one of our digital products (including Helen's Kitchen Remedies and Grandpa's Money Rules), and how we use it.
Who is responsible
The data controller is N&N Solutions BV, 't Hof 64, 8730 Beernem, Belgium.
What we collect
- When you buy: your email address, name, billing country and address, and payment details. Payments are processed by Stripe (and its Link service). We never see or store your full card number.
- When you visit: our hosting provider, Cloudflare, processes technical data such as IP address, browser type and pages visited, to deliver the websites and protect them from abuse.
- When you email us: your email address and the content of your message.
Why we use it
- To deliver the product you bought and send your receipt (performance of a contract).
- To handle refunds and support questions (performance of a contract).
- To keep accounting and tax records (legal obligation).
- To keep our websites secure and working (legitimate interest).
- To understand how visitors use our product pages and improve them (legitimate interest, or your consent where the law requires it).
We do not sell your data. We do not send marketing emails unless you ask for them.
Who we share it with
- Stripe (payments, tax and fraud prevention) - stripe.com/privacy
- Cloudflare (website hosting, security and cookie-free visit statistics) - cloudflare.com/privacypolicy
- Microsoft Clarity, on some product pages (how visitors use the page: clicks, scrolling, anonymized session recordings) - Microsoft Privacy Statement
- Our accountant and tax authorities, when the law requires it.
Some of these providers process data outside the European Union, including in the United States, under safeguards such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
Cookies
We do not use advertising cookies. Microsoft Clarity, where used, may set cookies to measure how a page is used. The payment page run by Stripe uses cookies that are needed for secure payment and fraud prevention.
How long we keep it
Purchase and invoice records are kept for 7 years, as Belgian accounting law requires. Support emails are kept for up to 2 years.
Your rights
You can ask to see, correct, delete or receive a copy of your data, or object to how we use it, by emailing us. You can also complain to the Belgian Data Protection Authority (dataprotectionauthority.be) or the authority in your country.
Security
Our websites use HTTPS encryption. Payments are handled by Stripe, a PCI-DSS certified payment provider. Access to our order data is protected by passwords and two-factor authentication.
Contact
N&N Solutions BV, 't Hof 64, 8730 Beernem, Belgium
Email: neshkito78@gmail.com